Dealership

Five full hours of Marvin Reynolds' life  passed before a stooge from the dealership called back with the whole story. What Reynolds heard before from the dopey assistant manager was all hogwash. What really happened, thru a series of paperwork and human errore, was his brand new Highlander got on the wrong carrier, and was now on its way to Denver. They're working hard to get it back, sorry, blah blah. Most annoyed, Reynolds wondered whether he would outlive the extended ten-year warranty.